Operating dashboard
Sample data
Front Range KitchensOperating dashboard
Market
Prepared

The Elephant Walk

Top-level numbers for the week against plan

NSLI, last 30 days
Leads issued
Installed vs promised, last week
Install capacity, next 4 weeks
Incident rate, 90 days

Performance to plan, September to date

Day 18 of 26 selling days. Black tick is where plan says you should be today.

Monday briefing

Written automatically from this week's job and lead data.

Sales

Every lead issued, what it turned into, and who closed it

GSLI and NSLI by rep

Gross and net sales per lead issued, last 30 days, on the same lead count. Net removes cancels. Black tick is the 30% NSLI goal. Highlighted reps are under goal.

RepMarketLeads issuedGross soldCancelsGSLINSLIGross vs net
GSLI (gross)NSLI (net)

Lead conversion

Where the last 30 days of leads went.

Production

What's going in, what was promised, and what came back

Installed vs promised

Kitchens promised for each week against kitchens actually installed. Last 8 weeks.

Install capacity

Crew install days available against kitchens ready to install, next 6 weeks.

Cycle time by stage

Average days in each stage, sale to completion, for kitchens completed in the last 90 days. Top bar is actual, bottom bar is the standard. Amber stages run over standard.

Throughput

Kitchens completed each month against plan and crew install capacity. September is month to date; the dashed outline is the forecast at today's pace.

Installing this week

Promised last week, not installed

Each one needs a new date and a call to the customer.

Production board

Every sold kitchen by stage. Amber cards are sitting longer than that stage normally takes.

Incidents by cause

Return trips, remakes and service calls, last 90 days.

Incident rate by month

Incidents per 100 kitchens installed. Dashed line is the 7% goal.